How to Get Instant Support Inside FreedomKit

Overview

FreedomKit offers multiple fast and convenient ways to get support—whether you need technical help, have questions about using the software, or want direct guidance from John or Susie. This article walks you through every available support option and how to use them effectively.

1. Accessing the Help Center

To make support easier and less intrusive, the old floating support bubble has been replaced with a Support button in the left-hand menu.

What You Can Do in the Help Center

• Search help articles on any topic (e.g., “payment methods”)

• Browse software documentation for deeper tutorials

• Access a growing library of guides as new features are added

The help center acts as your first stop for quick answers and how-to walkthroughs.

2. Getting Instant Help from Pam (AI Support Assistant)

FreedomKit includes a built-in AI assistant—affectionately named Pam Beasley—trained specifically on FreedomKit’s documentation.

How Pam Helps

• Answers technical questions instantly

• Provides step-by-step instructions (e.g., how to connect a custom domain)

• Suggests what to search for

• Links you directly to relevant help articles

• Allows you to request human assistance if needed

Pam is continuously being improved, so feedback is encouraged. While she can escalate to human support, using her first typically gives the fastest results.

3. Using AI Tools Like ChatGPT for Additional Technical Guidance

Modern AI tools such as ChatGPT, Gemini, or any preferred AI assistant can also help troubleshoot FreedomKit tasks.

Why This Works Well

• AI can interpret your questions conversationally

• Tools like ChatGPT Atlas can see your current screen context and provide tailored guidance

• Responses adapt immediately to software updates, often faster than human support retraining cycles

Simply describe what you’re trying to do (e.g., “I bought a domain on GoDaddy—how do I connect it to FreedomKit?”). The AI will walk you through the process step-by-step.

4. One-on-One Mentorship & Done-With-You Support

For more personalized assistance, John offers optional premium support services.

Available Premium Options

• 1:1 mentoring

• Custom builds or technical setup assistance

• Strategic guidance for your business or FreedomKit implementation

Users can learn more by visiting the “Work With Us” section inside the app.

5. Freedom Accelerator Mentorship Program

For ongoing, high-touch support, FreedomKit users can join the Freedom Accelerator (FAM) program.

What’s Included

• Weekly live calls with John

• Access to a private community

• Over 50 AI and software training courses

• Templates, tools, and resource libraries

• Unlimited support within the community environment

This program is ideal for users who want continuous learning and direct feedback.

Summary

You now have multiple ways to get fast, reliable support while using FreedomKit:

1. Help Center – Search articles & documentation

2. Pam (AI Assistant) – Instant, contextual software help

3. ChatGPT or other AI tools – Smart guidance and screen-aware troubleshooting

4. 1:1 Mentoring – Personalized assistance

5. Freedom Accelerator Mentorship Program – Deep, ongoing support

Use any combination that fits your workflow and let us know how we can continue improving your support experience.